FAQs

Why is your shop empty?

I make all of my bags myself, and as such there is only so much I can make at one time. I have a journal post here detailing how my shop updates work, and signing up to my newsletter (at the bottom of this page) is the best way to keep in touch.

Where will you ship to?

I ship worldwide, although please do be aware that any parcels sent overseas may incur additional charges/taxes. Please check your local rules around this as these additional costs will be your responsibility.

How much is shipping?

Orders can be sent using either an Economy Service or Tracked and Insured Service. Please note that orders sent economy are not insured, any that go missing using this service can only be refunded to the value of £20 plus postage paid. I really strongly recommend only choosing this option for Sock size bags or lavender bags. All orders over £99 are automatically moved onto the Tracked and Insured Service. I also have a Notions Only option which allows a single notions pouch to be sent at a much lower rate, this is also not tracked and uninsured.

The current rates are:

UK:

First Class - £4.50

Notions Only - £2

Europe:

Tracked and Insured - £14

Economy - £10

Notions Only - £5

Rest of the World:

Tracked and Insured - £22

Economy - £14

Notions Only - £6

Do you take custom orders?

At the moment I am not able to offer custom orders, but I can put you down on a waiting list if a particular design you were hoping for is going to be returning to the shop. I will often detail in my newsletters if I will be able to take requests for additional bags after a shop update.

How do I care for my bag?

Spot clean only. If your bag needs a press after travelling through the post then please cover with a clean cloth and use a hot setting on your iron, on the cotton part only. Only use a cool iron setting on the tweed (although this isn’t usually necessary).

How can we collaborate?

I love working with other fibre and textile artists to put together carefully curated collaborations. I choose to work with people who have a similar ethos to mine in terms of the sustainability of their work. If you would like to work together please do get in touch.

Do you take wholesale orders?

Very occasionally I take wholesale orders depending on my work schedule. If you would like to discuss this please get in touch via my contact page.